The e-commerce industry is experiencing growth at a staggering rate, requiring online retailers of all sizes to prepare to scale their offerings. A 2013 report published by Forrester Research states that online shoppers in the U.S. will spend $327 billion in 2016, a 45 percent increase from 2012. Additionally, the report says that the majority of growth is a result of e-commerce sites improving their services and websites. Growth in any industry is a good thing, but it is essential it is approached and managed correctly.
To effectively and efficiently manage the burgeoning online economy, all e-commerce professionals should be preparing to scale their business. By following the lead of the most successful and innovative e-commerce companies, you can boost your own offerings and effectively increase your revenue. It is no secret that industry titans rely on remote or outsourced employees. What is less talked about, however, is that you can and should be preparing to do the same.
When you’re managing thousands of products and vendors, standing out among your competition can prove to be very difficult. Identifying, documenting, tracking and ultimately outsourcing these three highly repetitive core e-commerce business competencies will make you stand out in the saturated market, and allow you to focus on growing and managing your business…
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